Brand Associate: Fashion Retail & Customer Experience (FT)

Old Navy; Bixby (OK); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

401(k) plan

Employee stock purchase plan

Medical/dental/vision insurance

Job summary

Old Navy is seeking a Brand Associate to bring the brand to life for customers and deliver a best-in-class experience. You will educate customers about products, assist with wardrobe needs, and collaborate with leadership to meet store goals using an omni-channel approach.

You are a good communicator, focused on customer service, and comfortable working in a fast-paced retail environment. Flexibility for a varied schedule, including holidays and weekends, is essential.

Qualifications

• Excellent customer service and communication skills.
• Ability to engage customers and educate them about loyalty programs to drive sales.
• Willing to work a flexible schedule including holidays, evenings and weekends.

Responsibilities

• Consistently treat customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals contributing to store results.
• Support sales floor, fitting room, cash wrap, back of house as required.
• Maintain a neat, clean and organized work center.
• Handle customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Customer service

Communication

Retail knowledge

Flexible schedule

Job description

Old Navy is seeking a Brand Associate to bring the brand to life for customers and deliver a best-in-class experience. You will educate customers about products, assist with wardrobe needs, and collaborate with leadership to meet store goals using an omni-channel approach.

You are a good communicator, focused on customer service, and comfortable working in a fast-paced retail environment. Flexibility for a varied schedule, including holidays and weekends, is essential.