Brand Associate: Fashion Experience & Customer Concierge

Old Navy; Dyersburg (TN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) match

Employee stock purchase

Medical insurance

Job summary

Old Navy is seeking a Brand Associate to bring our brand to life through exceptional customer service and product knowledge. You will connect with customers, educate them on loyalty programs, and drive sales using a collaborative approach with leadership and teammates.

Role requires flexibility to work evenings, weekends, and holidays. You will engage across channels, maintain store standards, and support operations on the sales floor, fitting room, and cash wrap.

Qualifications

• Excellent communication with customers and teammates.
• Proven ability to provide friendly, helpful service.
• Comfort with fast-paced retail environments.

Responsibilities

• Engage with customers to drive sales and service.
• Educate customers about loyalty programs and promotions.
• Assist across sales floor, fitting rooms, and registers.
• Support omni-channel customer experiences across touchpoints.
• Maintain a clean, organized work area and timely operations.
• Handle customer issues courteously and professionally.

Skills

Strong communication

Customer service

Team collaboration

Problem solving

Adaptability

Tools

Point-of-sale systems

Job description

Old Navy is seeking a Brand Associate to bring our brand to life through exceptional customer service and product knowledge. You will connect with customers, educate them on loyalty programs, and drive sales using a collaborative approach with leadership and teammates.

Role requires flexibility to work evenings, weekends, and holidays. You will engage across channels, maintain store standards, and support operations on the sales floor, fitting room, and cash wrap.