Brand Associate Elevate Customer Service in Fashion Retail

Gap Inc.; Salisbury (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise discount

Competitive PTO

Volunteer hours

Job summary

Old Navy is seeking a Brand Associate to bring the brand to life for customers through exceptional service and product knowledge. You will engage with shoppers, educate them on loyalty programs, and contribute to driving sales with a team-focused, omni-channel approach.

Join a fast-paced, welcoming environment where flexibility is valued, including holiday, evening, overnight and weekend shifts. You will support various store areas and uphold a neat, welcoming space for every customer.

Qualifications

• Excellent customer service skills and friendly attitude.
• Strong communication with customers and team members.
• Able to adapt to a fast-paced retail environment.
• Willingness to learn product knowledge and promotions.
• Flexible availability including holidays, evenings, weekends.

Responsibilities

• Engage with customers to provide excellent service and build loyalty.
• Educate customers on loyalty programs to drive sign-ups.
• Assist customers with product recommendations and suggestive selling.
• Utilize omnichannel tools to enhance the shopping experience.
• Support store operations and cash wrap as needed.
• Keep the store tidy and organized and handle returns politely.

Skills

Customer service

Communication

Retail

Teamwork

Flexible schedule

Tools

POS systems

Point-of-Sale

Job description

Old Navy is seeking a Brand Associate to bring the brand to life for customers through exceptional service and product knowledge. You will engage with shoppers, educate them on loyalty programs, and contribute to driving sales with a team-focused, omni-channel approach.

Join a fast-paced, welcoming environment where flexibility is valued, including holiday, evening, overnight and weekend shifts. You will support various store areas and uphold a neat, welcoming space for every customer.