Brand Associate: Fashion Retail & Customer Experience

Old Navy; Louisville (KY); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) plan

Employee stock purchase

Job summary

Old Navy is hiring a Brand Associate to bring the brand to life for customers and deliver exceptional service. You will educate customers, drive sales, and collaborate with leaders to ensure a top-tier shopping experience using in-store and digital tools.

You’ll be part of a fast-paced team, ready to assist on the sales floor, fitting rooms, and checkout, while keeping spaces neat and organized and upholding store goals.

Qualifications

• Customer service experience in retail preferred.
• Strong communication and teamwork skills.
• Comfort with using mobile devices and store tech.
• Eligibility to work in the United States.

Responsibilities

• Engage customers and deliver excellent service to build loyalty.
• Educate customers about products and loyalty programs.
• Drive sales with suggestive selling and omni-channel tools.
• Collaborate with leadership to provide a best-in-class experience.
• Maintain clean, organized workspace and handle daily tasks.

Skills

Customer service

Communication

Team collaboration

Retail experience

Technology tools

Tools

POS systems

Job description

Old Navy is hiring a Brand Associate to bring the brand to life for customers and deliver exceptional service. You will educate customers, drive sales, and collaborate with leaders to ensure a top-tier shopping experience using in-store and digital tools.

You’ll be part of a fast-paced team, ready to assist on the sales floor, fitting rooms, and checkout, while keeping spaces neat and organized and upholding store goals.