Brand Ambassador: Showroom & Customer Experience

Listers Group; Massachusetts; On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

33 days holiday including bank-holiday

Company Pension

Wellness Programme

Sick Pay

Group life insurance

Staff discount on car servicing

Listers Benefits – discounts on Retail

Long service and loyalty incentives

Company Events

Job summary

The Listers Group is seeking a Volvo Brand Ambassador to welcome customers, present Volvo products and guide enquiries in our showroom. You’ll be trained extensively on Volvo features and work to deliver outstanding customer experiences across in-person and digital channels.

You will join a supportive sales team, enjoy a structured development programme, and a benefits package including pension, wellness, and staff discounts. This is a full-time position based at our showroom.

Qualifications

• Proven record of excellent customer service and ability to work with people.
• Strong interpersonal and presentation skills.
• Well-presented with a desire and attitude to succeed.
• Ability to quickly establish and build rapport with customers.

Responsibilities

• Create and maintain a positive customer-friendly sales environment in the showroom.
• Promote and sell new and used Volvo vehicles in line with policies.
• Respond to enquiries via telephone, walk-in, e-mail and LiveChat
• Deliver competent and enthusiastic product presentations across the Volvo range.
• Aim for high customer satisfaction.

Skills

Customer service

Interpersonal skills

Presentation skills

Rapport building

Job description

The Listers Group is seeking a Volvo Brand Ambassador to welcome customers, present Volvo products and guide enquiries in our showroom. You’ll be trained extensively on Volvo features and work to deliver outstanding customer experiences across in-person and digital channels.

You will join a supportive sales team, enjoy a structured development programme, and a benefits package including pension, wellness, and staff discounts. This is a full-time position based at our showroom.