Brand Specialist

Swickard Auto Group; Bellevue (WA); On-site; USD 40,000 - 120,000; Full time

Benefits offered by this job

OTE of $40,000 - $120,000+ annually

Brand training from day one

Medical, dental, and vision insurance

Life insurance and supplemental cover

Paid time off and paid holidays

Career path to senior consultant/fin.,

Employee vehicle purchase and service

Job summary

Swickard Auto Group is hiring a Brand Specialist for Volvo Cars Bellevue, inviting candidates from luxury hospitality or consultative backgrounds to join a luxury sales team. You will welcome guests, present Volvo's safety-focused lineup, and guide them through the purchasing journey.

No automotive experience is required, and Volvo brand training is provided from day one, with a clear path to advanced roles within Swickard.

Qualifications

• No automotive experience required; Volvo brand training provided from day one.
• Experience in luxury hospitality, technology, high-end retail, financial services, or consultative guest-facing roles preferred.
• Alignment with Volvo brand story: safety, sustainability, and Scandinavian design.
• Strong communicator who builds rapport quickly and follows through with integrity.
• Self-motivated to grow earnings and career over time.
• Comfortable with CRM tools and digital communication.
• Valid driver's license with a clean driving record.

Responsibilities

• Welcome guests with warmth and professionalism.
• Guide guests through Volvo lineup with product knowledge and confidence.
• Listen to understand guest needs and present the right vehicle.
• Conduct vehicle presentations and test drives.
• Build lasting guest relationships through follow-up and CRM.
• Collaborate with sales management and finance for a seamless purchase process.
• Meet monthly targets while maintaining guest satisfaction scores.
• Stay current on Volvo lineup and electrified offerings.

Skills

Communication

CRM literacy

Relationship building

Self-motivated

Customer service

Tools

CRM tools

Job description

Description

Bellevue, WA | Volvo | Scandinavian luxury brand | No automotive experience required | Hospitality experience welcome | Sales experience welcome | Technology experience welcome | Pacific Northwest | Seattle metro | Eastside | Veterans encouraged to apply | $40,000 - $120,000+ OTE

IS THIS YOU?

• You're a warm, professional communicator who builds trust naturally -- guests feel genuinely heard and well cared for in every interaction with you
• You come from luxury hospitality, technology, high-end retail, financial services, or another consultative guest-facing background -- and you're ready to represent a brand built on design, safety, and sustainability in one of the Pacific Northwest's most affluent and values-driven communities
• You want to build a real sales career at a Bellevue Volvo store where the brand's story resonates deeply with the people who buy it and the consultant who tells it honestly earns lasting loyalty

WHO WE ARE

Swickard Auto Group is a hospitality company that happens to sell and service cars. We believe the best guest experiences start with the best employee experiences. That's why we've grown to 40+ rooftops across the West Coast, Alaska, and Hawaii while maintaining a culture built on one simple idea: do right by people, every time.

Volvo Cars Bellevue serves a discerning, values-conscious guest base on the Eastside of the Seattle metro -- one of the most affluent and tech-forward markets in the Pacific Northwest. Volvo buyers here choose the brand deliberately -- for its safety leadership, Scandinavian design, and commitment to sustainability -- and they return to the consultants who match that thoughtfulness with genuine knowledge and honest guidance. No automotive background required. We hire for character, curiosity, and a hospitality-first mindset -- and train everything else.

WHAT YOU'LL DO

• Welcome guests to Volvo Cars Bellevue with genuine warmth and professionalism -- creating a first impression that reflects the character of the brand
• Guide guests through Volvo's lineup with growing product knowledge and confidence -- connecting the brand's safety technology, Scandinavian design, and electrification story to what matters most to each individual buyer
• Listen carefully to understand each guest's needs, values, and priorities -- then present the right vehicle with clarity and authentic enthusiasm
• Conduct engaging vehicle presentations and test drives that bring the Volvo ownership experience to life
• Build lasting guest relationships through consistent, thoughtful follow-up and disciplined CRM use
• Collaborate with sales management and finance to guide guests through a seamless, transparent purchase process
• Meet monthly performance targets while maintaining excellent guest satisfaction scores
• Stay current on Volvo's full lineup, technology features, and rapidly expanding electrified and plug-in hybrid offerings

WHAT WE'RE LOOKING FOR

• No automotive experience required -- paid Volvo brand and product training provided from day one
• Previous experience in luxury hospitality, technology, high-end retail, financial services, or a consultative guest-facing role strongly preferred
• Genuine alignment with the Volvo brand story -- safety, sustainability, and Scandinavian design are real talking points in this market and the best consultants believe in them
• Natural communicator who listens well, builds rapport quickly, and follows through with integrity
• Self-motivated with a genuine desire to grow your earnings and your career over time
• Comfortable with CRM tools and digital communication -- or quick to learn them
• Valid driver's license with a clean driving record

Strong candidates have come from technology, luxury hospitality, financial services, outdoor and lifestyle industries, and high-end retail. What they share is a track record of earning the trust of thoughtful, values-driven buyers and delivering results with genuine care.

WHAT WE OFFER

• OTE of $40,000 - $120,000+ annually
• Paid Volvo brand and product training from day one
• Medical, dental, and vision insurance
• Life insurance and supplemental coverage options
• Paid time off and paid holidays
• Clear career path -- strong Brand Specialists grow into senior consultant, finance, and sales management roles at Swickard
• Employee vehicle purchase and service discounts

WHY VOLVO CARS BELLEVUE

• Bellevue's Eastside tech community is one of the most values-aligned Volvo buyer bases in the country -- safety, sustainability, and thoughtful Scandinavian design resonate authentically here, and the consultant who represents those values honestly builds a guest base that stays loyal
• Volvo's rapidly expanding electrified lineup -- including fully electric and plug-in hybrid models -- gives a well-prepared Brand Specialist a genuinely compelling story to tell in a market that is already thinking about EV ownership
• A Pacific Northwest Eastside market where relationship-building compounds -- Bellevue buyers are community-connected and refer the consultants who took care of them
• Swickard is one of the fastest-growing dealer groups in the country -- ranked Top 5 in North America for reputation in the automotive industry
• Our HEART values -- Honor, Engage, Anticipate, Respond, Thank -- describe exactly what a great Brand Specialist does in every guest interaction
• Leadership that invests in your development and celebrates consultants who build lasting guest loyalty

If you're a relationship-first sales professional who connects genuinely with values-driven buyers and is ready to represent one of the world's most thoughtfully designed luxury brands in one of the Pacific Northwest's most distinctive and affluent communities -- we'd like to meet you.