Volvo Brand Specialist

Volvo Cars of Frederick; Urbana (MD); On-site; USD 35,000 - 75,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Life insurance options

Short-term and Long-term disability

401(k) plan with company match

Paid time off and holidays

Professional development opportunities

Job summary

Ourisman Automotive Group in Urbana, MD is seeking a motivated Volvo Brand Specialist to deliver a premium sales experience that aligns with the luxury reputation of the Volvo brand. You will greet customers, understand their needs, and guide them through vehicle selection and test drives.

You will present features, including electric and hybrid innovations, coordinate financing, close deals, and maintain showroom presentation while building lasting relationships with clients to ensure

Qualifications

• Sales experience in automotive or luxury retail.
• Strong communication and interpersonal skills.
• Proficiency with Microsoft Office Suite; experience with dealership software is a plus.
• Valid driver's license with a clean record.

Responsibilities

• Greet and assist customers in a friendly and professional manner.
• Understand customers' needs to recommend brand models and features.
• Guide customers through sales process, including test drives and financing.
• Educate customers about Volvo features, including electrified options.
• Follow up with leads to nurture relationships and drive sales.
• Meet or exceed individual sales targets and contribute to dealership performance.
• Prepare and process sales contracts and financing applications accurately.
• Maintain showroom and lot appearance and vehicle display.
• Maintain post-purchase contact to ensure customer satisfaction.
• Deliver a customer experience reflecting Volvo's sophistication.

Skills

Sales experience

Communication skills

Microsoft Office

Dealership software

Valid driver's license

Job description

Ourisman, Trusted Tradition

Here’s to those who think differently. The ones who think that a car dealership’s first priority should be the guest. Such a candid idea could only come from Ourisman. Because we’re forward thinking, just like the communities we serve. Individuals who won’t be constrained by how things "have always been done", but instead strive to do things "how they could be done" and "how they should be done." It is a philosophy we have infused into every fabric of our dealerships, from the bottom up, in every department, and in every Ourisman team member. Changing the way we all think about car buying is just the beginning.

Role Summary

Ourisman Automotive Group is seeking a motivated and customer-oriented Volvo Brand Specialist to join our team. The Volvo Brand Specialist plays a key role in delivering a premium sales experience that aligns with the luxury reputation of the Volvo brand.

More about the role

• Greet and assist customers in a friendly and professional manner, addressing their needs and providing information about vehicles and services.
• Understand customers' needs and preferences to recommend the best brand models and features.
• Guide customers through the sales process, from vehicle selection and test drives to financing and closing the sale.
• Educate customers about the brand's innovative features, including electric and hybrid technologies.
• Follow up with potential customers and leads to nurture relationships and encourage sales.
• Meet or exceed individual sales targets and contribute to the overall sales performance of the dealership.
• Prepare and process sales contracts, financing applications, and other required documentation accurately and efficiently.
• Assist in maintaining the appearance and organization of the showroom and lot, ensuring vehicles are clean and properly displayed.
• Maintain contact with client's post-purchase to ensure satisfaction and address any concerns.
• Deliver a customer experience that reflects the sophistication of the Volvo brand.

What we look for

• Sales experience, preferably in the automotive or luxury retail industry.
• Strong communication and interpersonal skills, with the ability to build rapport with customers and understand their needs.
• Proficiency with Microsoft Office Suite and experience with dealership management software is a plus.
• Valid driver's license with a clean driving record.

Benefits

• Health, dental, and vision insurance
• Life insurance options
• Short-term and Long-term disability insurance
• 401(k) plan with company match
• Paid time off and holiday leave
• Opportunities for professional development and growth

Ourisman Automotive Group is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Should you require accommodation during the interview process, please advise the hiring manager when contacted for an interview.