Delivery Specialist & Vehicle Product Ambassador

Volvo Cars Brooklyn; New York (NY); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) plan

Paid time off

Paid training

Vehicle purchase program

Career development

Job security

Discount program

Job summary

Volvo Cars of Brooklyn is seeking a Delivery Specialist / Volvo Product Ambassador to ensure pristine vehicle delivery and showcase the Volvo lineup. You will guide customers through features, answer questions, and build lasting relationships as part of a dual-role team.

The role emphasizes meticulous vehicle prep, a warm customer-focused approach, and collaboration with sales, service, and finance to finalize transactions. A competitive hourly wage with benefits is offered.

Qualifications

• Experience in automotive sales, customer service, or vehicle delivery preferred.
• Excellent communication and interpersonal skills with a focus on customer service.
• Valid driver's license with a clean driving record.

Responsibilities

• Vehicle Delivery & Preparation: Ensure vehicles are cleaned, detailed, and inspected before delivery; coordinate with service for any repairs.
• Customer Engagement: Greet customers, explain features, and provide a memorable delivery experience.
• Documentation & Finalization: Complete paperwork and hand over manuals, keys, and documents.
• Test Drive Coordination: Conduct a final test drive to familiarize customers with features and safety.
• Customer Relationship Building: Build lasting relationships and provide ongoing support after delivery.
• Inventory & Record Maintenance: Maintain delivery records and update vehicle inventory data.
• Team Collaboration: Work with sales, service, and finance to ensure smooth deliveries.
• Product Ambassadorship: Showcase Volvo features and benefits to customers.
• Safety & Compliance: Follow policies and regulations to ensure professional deliveries.

Skills

Automotive sales

Customer service

Vehicle delivery

Job description

Volvo Cars of Brooklyn is seeking a Delivery Specialist / Volvo Product Ambassador to ensure pristine vehicle delivery and showcase the Volvo lineup. You will guide customers through features, answer questions, and build lasting relationships as part of a dual-role team.

The role emphasizes meticulous vehicle prep, a warm customer-focused approach, and collaboration with sales, service, and finance to finalize transactions. A competitive hourly wage with benefits is offered.