Brand Ambassador & Product Guide

ARC'TERYX; Seattle (WA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Health & wellbeing benefits

401(k) with company match

Paid time off

Parental leave

Employee discounts

Job summary

ARC’TERYX in Seattle seeks a Product Guide to deliver an unforgettable brand experience and share technical product knowledge with guests. You’ll solve problems and build authentic connections, elevating the guest journey.

As a brand ambassador, you’ll represent Arc’teryx in-store and in the community, grow your product expertise, support merchandising and store initiatives, and collaborate with leadership to drive the guest experience forward.

Qualifications

• Passionate about delivering exceptional customer service.
• Able to problem solve on the floor and adapt to changing situations.
• Effective communicator who collaborates well with teammates and leadership.

Responsibilities

• Deliver best-in-class brand experience through technical product knowledge and problem solving.
• Learn products deeply and weave information into guest interactions authentically.
• Champion Arc’teryx as a brand ambassador in-store and in the community.
• Develop personal and professional passions with team support.
• Support store leadership on projects and brand initiatives.

Skills

Customer service

Problem solving

Adaptability

Team collaboration

Brand ambassador

Tools

POS system

Job description

ARC’TERYX in Seattle seeks a Product Guide to deliver an unforgettable brand experience and share technical product knowledge with guests. You’ll solve problems and build authentic connections, elevating the guest journey.

As a brand ambassador, you’ll represent Arc’teryx in-store and in the community, grow your product expertise, support merchandising and store initiatives, and collaborate with leadership to drive the guest experience forward.