Brand Ambassador: Elevate Sales & Customer Experience

Macy's; Atlanta (GA); Vor Ort; USD 36.000 - 48.000; Vollzeit

Benefits dieser Stelle

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Zusammenfassung

Macy's in Atlanta is seeking an Ambassador who drives sales by connecting with customers and sharing vendor product knowledge to upsell and suggest items. You will build a repeat clientele and coordinate with personal stylists and store leadership while participating in vendor events.

This is a full-time role with a dynamic benefits package. Join Macy's to contribute to a diverse team, deliver memorable shopping experiences, and grow with continuous learning and leadership development

Qualifikationen

• Demonstrated ability to build relationships and convert customers into clients.
• Energetic and positive attitude.
• Vision and creativity.
• Self-starter with excellent time management skills.
• Effective communication with customers, peers, and all levels of management.
• Strong verbal and written communication skills.
• Comfort with computers and mobile devices.
• Flexible availability, including weekends and holidays.
• Minimum 1 year previous selling or retail experience.

Aufgaben

• Provide an exceptional customer experience by ensuring the customer is always the priority.
• Greet customers, make product recommendations, and upsell.
• Serve as a liaison between designated vendors and the personal stylists and the store leadership team.
• Ensure sales floor is neat, clean, and properly signed for sales and markdowns.
• Create and implement best practices to drive sales, turn, and gross margin above company average.
• Build brand-specific clientele to support local marketing.
• Execute vendor and non-vendor events to increase sales.
• Actively plan, organize, and lead customer facing vendor sponsored events with partnership of vendor community, ensuring sales and participation goals are met.
• Be proficient in Macy's point of sale systems and company devices to wrap up sales in a warm celebratory fashion.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.

Kenntnisse

Customer relationships

Upselling

Communication

Team collaboration

Tools

POS systems

Jobbeschreibung

Macy's in Atlanta is seeking an Ambassador who drives sales by connecting with customers and sharing vendor product knowledge to upsell and suggest items. You will build a repeat clientele and coordinate with personal stylists and store leadership while participating in vendor events.

This is a full-time role with a dynamic benefits package. Join Macy's to contribute to a diverse team, deliver memorable shopping experiences, and grow with continuous learning and leadership development