Brand Ambassador: Elevate Customer Experience

Ralph Lauren Corporation; Michigan City (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

Ralph Lauren Corporation is seeking Brand Ambassadors who deliver a personalized shopping experience and foster an inclusive, customer-focused environment. You will be part of a team that values curiosity, resourcefulness, and a passion for fashion.

As entry points for future leadership, Brand Ambassadors contribute to sales through excellent service, product knowledge, and collaboration across store teams. The role emphasizes customer engagement and detailed product education.

Qualifications

• Retail experience preferred.
• Ability to effectively communicate with customers and store personnel.
• Ability to maneuver around the sales floor, stock/dressing room, and office; lift up to 30 lbs.

Responsibilities

• Provides excellent customer service with a customer-first mindset.
• Understands sales objectives and works to meet or exceed KPIs.
• Contributes to monthly, quarterly, and annual sales plans with team collaboration.
• Connects customers using Polo Connect program.
• Demonstrates passion and knowledge of fashion and styling.
• Educates customers on programs and offerings available.

Skills

Retail experience

Customer service

Communication

Teamwork

Flexibility

Adaptability

Job description

Ralph Lauren Corporation is seeking Brand Ambassadors who deliver a personalized shopping experience and foster an inclusive, customer-focused environment. You will be part of a team that values curiosity, resourcefulness, and a passion for fashion.

As entry points for future leadership, Brand Ambassadors contribute to sales through excellent service, product knowledge, and collaboration across store teams. The role emphasizes customer engagement and detailed product education.