Fashion Brand Ambassador — Elevate Customer Experience

Brobston Group; Las Vegas (NV); Sur place; USD 33 000 - 48 000; Plein temps

Résumé du poste

Ralph Lauren Corporation seeks Brand Ambassadors to deliver a personalized, inspiring shopping experience in our stores. You will be a customer-focused, curious, and inclusive team member who excels in a fast-paced setting and helps drive brand standards across all touchpoints.

As an entry point for future leadership, you will participate in company trainings, utilize the Polo Connect program, and contribute to achieving sales plans while representing the RL brand with integrity and enthusiasm.

Qualifications

• Retail experience in a high-volume or high-profile environment preferred.
• Ability to effectively communicate with customers and store personnel.
• Ability to operate the register and assist across floors, dressing rooms and back-office.

Responsabilités

• Provide excellent customer service with a customer-first mindset.
• Understand sales objectives and strive to meet or exceed KPI targets.
• Contribute to monthly, quarterly, and annual sales plans with the team.
• Engage customers using Polo Connect program to enhance the experience.
• Demonstrate passion and knowledge of fashion and styling.
• Educate customers on programs, resources, and offerings available.
• Assist in fitting rooms with sizing and maintain store standards.
• Maintain store standards, policies and processes on sales floor and back of house.
• Support opening/closing responsibilities and floor sets.
• Participate in trainings on compliance, product, talent development and initiatives.
• Balance tasks while prioritizing the Ralph Lauren experience for customers.
• Provide feedback to management on product feedback and opportunities.
• Maintain visual standards and use company guidelines.
• Collaborate with colleagues and foster an inclusive team environment.

Connaissances

Retail experience

Customer service

Communication

Team player

Flexibility

Fashion knowledge

Description du poste

Ralph Lauren Corporation seeks Brand Ambassadors to deliver a personalized, inspiring shopping experience in our stores. You will be a customer-focused, curious, and inclusive team member who excels in a fast-paced setting and helps drive brand standards across all touchpoints.

As an entry point for future leadership, you will participate in company trainings, utilize the Polo Connect program, and contribute to achieving sales plans while representing the RL brand with integrity and enthusiasm.