Branch Services Assistant - Full Time

1ST MIDAMERICA CREDIT; East Alton (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary and benefits

Opportunities for career growth

Supportive team environment

Job summary

1 st MidAmerica is seeking a Branch Services Assistant to support members with account maintenance and deceased accounts at our branch network in Illinois. You will handle data entry, document verification, posting payments, and delivering excellent service.

This role requires a high school diploma, clerical experience, strong communication, attention to detail, and a valid driver's license for travel between locations. Competitive benefits and growth opportunities offered.

Qualifications

• High school diploma or equivalent; High School Internships also available.
• Clerical experience preferred.
• Strong communication skills and attention to detail.
• Must have a valid driver’s license and be able to operate a motor vehicle independently.

Responsibilities

• Data Entry and works standard reports.
• Verifies all documents within the imaging system are complete and accurate.
• Assist with staff or member requests for deceased accounts, IRA’s and other account maintenance.
• Post incoming mail payments timely and accurately.
• Provide excellent member service and resolve inquiries.
• Ensure compliance with policies and regulations.

Skills

Data entry

Clerical experience

Communication skills

Attention to detail

Education

High school diploma

Job description

1 st MidAmerica is a trusted financial institution dedicated to providing exceptional service to our members. We pride ourselves on our commitment to the communities we serve and our focus on delivering an array of financial products for each step in their financial journey. We are currently seeking motivated and member-oriented individuals to join our team as a Branch Services Assistant.

Job Summary:

We are seeking a Branch Services Assistant to serve as a resource to our membership regarding account maintenance and deceased accounts.

Key Responsibilities:

• Data Entry and works standard reports.
• Verifies all documents within the imaging system are complete and accurate.
• Assist with staff or member requests for deceased accounts, IRA’s and other account maintenance.
• Post incoming mail payments timely and accurately.
• Provide excellent member service and resolve inquiries.
• Ensure compliance with policies and regulations.

Qualifications:

• High school diploma or equivalent; High School Internships also available.
• Clerical experience preferred.
• Strong communication skills and attention to detail.
• Must have a valid driver’s license and be able to operate a motor vehicle independently.

What We Offer:

• Competitive salary and benefits.
• Opportunities for career growth.
• Supportive team environment.

Schedule:

• Monday – Friday 8:00 AM – 5:00 PM

Must be able to work and travel to different credit union locations as determined by management.

1 st MidAmerica is an Equal Opportunity Employer.