Member Service Advisor: Accounts & Banking Solutions

1st-Midamerica-Credit; Wood River (IL); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Career growth opportunities

Supportive team environment

Job summary

1 st MidAmerica is seeking a friendly Member Service Advisor to assist members with teller transactions, opening new accounts, account maintenance and promoting products.

You will provide excellent member service, resolve inquiries, process deposits and loan payments, and travel to different locations as needed.

This full-time role offers competitive pay, benefits, career growth, and a team oriented environment.

Qualifications

• High school diploma or equivalent (HS internships also available).
• Customer service experience is a plus.
• Strong communication skills and attention to detail.

Responsibilities

• Process deposits, withdrawals, and loan payments.
• Opening and closing accounts, and account maintenance.
• Provide excellent member service and resolve inquiries.
• Promote products and services to meet member needs.
• Ensure compliance with policies and regulations.

Skills

Customer service

Communication

Attention to detail

Education

High school diploma

Job description

1 st MidAmerica is seeking a friendly Member Service Advisor to assist members with teller transactions, opening new accounts, account maintenance and promoting products.

You will provide excellent member service, resolve inquiries, process deposits and loan payments, and travel to different locations as needed.

This full-time role offers competitive pay, benefits, career growth, and a team oriented environment.