Branch Sales Specialist for Contractors

Emser Tile; Sacramento (CA); On-site; USD 25,000 - 39,000; Full time

Job summary

Emser Tile in Sacramento, CA is seeking an experienced Branch Inside Sales Representative to drive contractor sales and deliver outstanding customer service at the branch. The role requires 3+ years in sales with a strong ability to build relationships, manage accounts, and respond to customer inquiries with product knowledge.

Key duties include greeting customers, handling inquiries, assisting at the counter, and collaborating with management to grow branch revenue.

Qualifications

• 3+ years of sales and customer-facing experience.
• Strong communication and writing skills.
• Uphold professional appearance.
• Ability to build relationships with contractors in the branch.
• Understand and decipher sales metrics and reports.
• Inventory management experience with basic math test skills such as: cycle counts, pricing/margin, and quantity square feet.

Responsibilities

• Drive all contractor business in branch.
• Provide accurate and expert information; be responsive to the concerns of all Branch customers, including those under the account base of other sales personnel.
• Customer facing service and is the first point-of-contact between the client and Emser.
• Have extensive product knowledge and overview.
• Understand and be able to explain Emser's brand identity, competitive differentiation, and product philosophy.
• Assist customers at the counter alongside the Customer Support Representative.
• Manage account selling activities by organizing account base into categories by prioritizing account activities by imminent sales potential.
• Develop and implement plans for longer term sales cycles.
• Partner with Management through weekly sales meetings to identify goals and to determine an effective balance of account management activities.
• Participate in sample design and creation when needed.
• Provide samples to trade accounts, referrals and walk-in clientele; partner with Branch Management on occasional needs to implement sample set-up per Company merchandising and marketing standards for small trade account requests.
• Build sales in branch by explaining product knowledge to customers and identifying their needs.

Skills

Sales experience

Communication skills

Relationship building

Account management

Reading/understanding reports

Inventory management

Tools

JD Edwards

Job description

Emser Tile in Sacramento, CA is seeking an experienced Branch Inside Sales Representative to drive contractor sales and deliver outstanding customer service at the branch. The role requires 3+ years in sales with a strong ability to build relationships, manage accounts, and respond to customer inquiries with product knowledge.

Key duties include greeting customers, handling inquiries, assisting at the counter, and collaborating with management to grow branch revenue.