Branch Sales & Service Specialist

First Citizens; Summerville (SC); On-site; USD 32,000 - 46,000; Full time

Job summary

First Citizens Bank is seeking a Sales and Service Representative for our Summerville branch. You will process transactions, respond to customer service requests, and educate customers about bank capabilities and tools while supporting branch sales efforts.

The ideal candidate communicates well, delivers professional service, adapts quickly to new information, and builds productive relationships with customers and teammates. Prior retail or bank customer service experience is preferred.

Qualifications

• Knowledge of retail banking products and services.
• Ability to communicate clearly and empathetically with customers.
• Willingness to learn bank tools and processes quickly.
• Capable of managing multiple tasks while maintaining accuracy.

Responsibilities

• Process transactions and customer requests accurately and efficiently.
• Identify and refer sales opportunities to the appropriate bank partner.
• Foster relationships with customers and teammates to deliver value.
• Adhere to bank policies, procedures and compliance standards.

Skills

Communication

Customer service

Adaptability

Teamwork

Multitasking

Problem solving

Education

High School Diploma or GED

Job description

First Citizens Bank is seeking a Sales and Service Representative for our Summerville branch. You will process transactions, respond to customer service requests, and educate customers about bank capabilities and tools while supporting branch sales efforts.

The ideal candidate communicates well, delivers professional service, adapts quickly to new information, and builds productive relationships with customers and teammates. Prior retail or bank customer service experience is preferred.