Branch Sales & Service Specialist

First Citizens Bank; Elbow Lake (MN); On-site; USD 26,000 - 35,000; Full time

Job summary

First Citizens Bank is seeking a Sales and Service Representative to join our branch team. You will process transactions, handle customer service requests, and educate customers on bank capabilities, tools, and resources while identifying and referring sales opportunities to the right bank partner.

Minimum education is a High School Diploma or GED with at least six months of customer service experience. You should be comfortable with cash handling and sales, and able to work in a fast paced

Qualifications

• Understanding of retail banking products and services.
• Ability to identify sales opportunities during customer interactions.
• Comfort with cash handling and operating in a high-volume branch environment.

Responsibilities

• Drive service excellence by processing transactions and fulfilling customer service requests.
• Educate customers about bank capabilities, tools and resources; refer sales opportunities to the appropriate partner.
• Maintain branch operations and adhere to bank policies and regulatory requirements.

Skills

Financial literacy

Retail banking

Education

High School diploma or GED

Job description

First Citizens Bank is seeking a Sales and Service Representative to join our branch team. You will process transactions, handle customer service requests, and educate customers on bank capabilities, tools, and resources while identifying and referring sales opportunities to the right bank partner.

Minimum education is a High School Diploma or GED with at least six months of customer service experience. You should be comfortable with cash handling and sales, and able to work in a fast paced