Branch Sales & Service Specialist

First Citizens Bank; Irmo (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Benefits package

Job summary

First Citizens Bank is looking for a Sales and Service Representative to join our branch team in Irmo, SC. You will process transactions, assist customers, and educate them on bank capabilities and tools while identifying referral opportunities to the right bank partner.

In this role you will uphold customer service standards, comply with regulations, and collaborate with team members to meet branch goals. The ideal candidate has strong communication, adaptability, and relationship-building

Qualifications

• Customer service experience preferred; ability to handle multiple tasks.
• Proficiency with bank policies, regulatory requirements and risk management.
• Strong communication and relationship-building skills.

Responsibilities

• Initiate conversations to uncover sales or referral opportunities.
• Meet customer service and transaction-processing responsibilities with accuracy.
• Follow regulations and bank policies to manage risk and maintain efficiency.

Skills

Communication Skills – Interpersonal

Customer Service Skills

Adaptability

Teamwork

Flexibility

Agility

Education

High School Diploma or GED

Job description

First Citizens Bank is looking for a Sales and Service Representative to join our branch team in Irmo, SC. You will process transactions, assist customers, and educate them on bank capabilities and tools while identifying referral opportunities to the right bank partner.

In this role you will uphold customer service standards, comply with regulations, and collaborate with team members to meet branch goals. The ideal candidate has strong communication, adaptability, and relationship-building