Branch Sales & Service Specialist

First Citizens; Charleston (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

First Citizens Bank in Charleston is seeking a Sales and Service Representative to process transactions and assist customers with bank needs. You will explain services, answer questions, and refer sales opportunities to partners while upholding service standards.

Ideal candidates bring strong communication, customer service, and teamwork skills, with the ability to adapt quickly to new information and technology in a fast-paced branch environment.

Qualifications

• High School diploma or GED required.
• 6 months of customer service experience preferred.

Responsibilities

• Foster partnerships to deliver value for customers, prospects and colleagues.
• Identify and refer sales opportunities; nurture customer relationships.
• Process transactions accurately and follow branch procedures.
• Provide product and service information to customers and assist with referrals.

Skills

Communication

Customer Service

Adaptability

Teamwork

Flexibility

Agility

Written & Verbal

Transaction Processing

Detail Oriented

Customer Service Experience

Education

High School Diploma or GED

Job description

First Citizens Bank in Charleston is seeking a Sales and Service Representative to process transactions and assist customers with bank needs. You will explain services, answer questions, and refer sales opportunities to partners while upholding service standards.

Ideal candidates bring strong communication, customer service, and teamwork skills, with the ability to adapt quickly to new information and technology in a fast-paced branch environment.