Branch Banking: Sales & Service Pro

First Citizens; North Charleston (SC); On-site; USD 28,000 - 36,000; Full time

Job summary

First Citizens Bank is seeking a Sales and Service Representative for our North Charleston branch. You will handle transactions, respond to customer requests, and educate customers on bank tools and services.

The role supports branch sales by identifying and referring opportunities to the appropriate bank partner. The ideal candidate demonstrates strong communication, empathy, adaptability, and teamwork, with the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• Minimum Education: High School Diploma or GED with 6 months customer service experience.
• Preferred experience in Sales, Cash Handling and Customer Service.

Responsibilities

• Initiate conversation to uncover sales or referral opportunities.
• Listen attentively and ask insightful questions to understand customer needs.
• Comply with bank regulations, policies and delegated authorities.
• Perform general office management duties to ensure operational efficiency.
• Process customer transactions accurately and efficiently.
• Build productive relationships with customers and teammates.

Skills

Communication

Customer Service

Adaptability

Teamwork

Flexibility

Agility

Builds Productive Relationships

Education

High School Diploma or GED

Job description

First Citizens Bank is seeking a Sales and Service Representative for our North Charleston branch. You will handle transactions, respond to customer requests, and educate customers on bank tools and services.

The role supports branch sales by identifying and referring opportunities to the appropriate bank partner. The ideal candidate demonstrates strong communication, empathy, adaptability, and teamwork, with the ability to manage multiple priorities in a fast-paced environment.