Branch Banking: Sales & Service Pro

First Citizens Bank; Charleston (SC); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Benefits package

Job summary

First Citizens Bank in Charleston, SC seeks a Sales and Service Representative to process transactions and handle customer requests in the branch. You will educate customers on bank capabilities, tools, and resources while supporting the branch's sales efforts by referring opportunities to the right partner.

The successful candidate will bring strong communication, customer service, and adaptability, with a focus on teamwork and accuracy in daily operations.

Qualifications

• High School Diploma or GED; customer service experience preferred.
• Minimum 6 months of customer service experience.
• Sales exposure is a plus.

Responsibilities

• Foster partnerships to deliver value for customers and colleagues.
• Identify and refer sales opportunities to bank partners.
• Process transactions and handle customer requests with accuracy.

Skills

Communication

Customer Service

Adaptability

Teamwork

Flexibility

Agility

Financial literacy

Retail banking knowledge

Written & Verbal Communication

Transaction processing

Attention to detail

Education

High School Diploma or GED

Job description

First Citizens Bank in Charleston, SC seeks a Sales and Service Representative to process transactions and handle customer requests in the branch. You will educate customers on bank capabilities, tools, and resources while supporting the branch's sales efforts by referring opportunities to the right partner.

The successful candidate will bring strong communication, customer service, and adaptability, with a focus on teamwork and accuracy in daily operations.