Branch Sales & Service Pro

First Citizens; Ballentine (SC); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Benefits program

Job summary

First Citizens in Ballentine, SC is seeking a Sales and Service Representative to process transactions and handle customer service requests in the branch, while educating customers about bank capabilities and referring sales opportunities to the bank partner.

You will build relationships, demonstrate communication and problem-solving, and support branch sales goals by engaging customers and collaborating with team members.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service experience preferred.

Responsibilities

• Service standards: foster partnerships that deliver value for customers, prospects and colleagues.
• Initiate conversation to uncover sales or referral opportunities.
• Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs.
• Proactively look for ways to optimize performance by seeking coaching, supporting bank initiatives and leveraging tools to enhance activities.

Skills

Communication (Written and Verbal)

Customer Service

Teamwork

Adaptability

Flexibility

Agility

Problem Solving

Education

High School Diploma or GED

Job description

First Citizens in Ballentine, SC is seeking a Sales and Service Representative to process transactions and handle customer service requests in the branch, while educating customers about bank capabilities and referring sales opportunities to the bank partner.

You will build relationships, demonstrate communication and problem-solving, and support branch sales goals by engaging customers and collaborating with team members.