Branch Sales & Service Specialist

First Citizens; Clayton (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

First Citizens Bank is seeking a Sales and Service Representative for our Clayton, NC branch. You will process transactions and handle customer service requests, delivering friendly, accurate service.

You will educate customers on bank capabilities, refer sales opportunities to the right partners, and support branch objectives by building strong relationships with customers and teammates. A high school diploma or GED and at least 6 months of customer service experience are required.

Qualifications

• High School Diploma or GED is required.
• At least 6 months of customer service experience preferred.

Responsibilities

• Process transactions and other customer service requests in the branch.
• Educate customers about bank capabilities, tools and resources.
• Identify and refer sales opportunities to the appropriate bank partner to support sales efforts.
• Assist in achieving branch objectives by building strong relationships with customers and teammates.

Skills

Financial literacy

Retail banking products

Customer service

Communication (written & verbal)

Education

High School Diploma or GED

Job description

First Citizens Bank is seeking a Sales and Service Representative for our Clayton, NC branch. You will process transactions and handle customer service requests, delivering friendly, accurate service.

You will educate customers on bank capabilities, refer sales opportunities to the right partners, and support branch objectives by building strong relationships with customers and teammates. A high school diploma or GED and at least 6 months of customer service experience are required.