Banking Sales & Service Specialist — Customer Growth

First Citizens Bank; Bryson City (NC); On-site; USD 21,000 - 28,000; Full time

Job summary

First Citizens Bank is seeking a Sales and Service Representative for our branch in North Carolina. You will process transactions, assist customers, and educate them about bank services, tools, and resources.

You will identify and refer sales opportunities to bank partners, maintain accurate records, comply with regulations, and deliver friendly, proactive service to build relationships with customers and colleagues.

Qualifications

• Excellent communication and interpersonal skills.
• Experience in customer service, with at least 6 months.
• Ability to learn banking products and comply with regulations.

Responsibilities

• Assist customers with transactions and service requests.
• Identify and refer sales opportunities to bank partners.
• Maintain compliance with policies and training deadlines.

Skills

Communication skills

Customer service

Adaptability

Teamwork

Flexibility

Agility

Education

High School Diploma or GED

Job description

First Citizens Bank is seeking a Sales and Service Representative for our branch in North Carolina. You will process transactions, assist customers, and educate them about bank services, tools, and resources.

You will identify and refer sales opportunities to bank partners, maintain accurate records, comply with regulations, and deliver friendly, proactive service to build relationships with customers and colleagues.