Branch Sales & Service Champion

First Citizens; Charlotte (NC); On-site; USD 32,000 - 48,000; Full time

Job summary

First Citizens Bank in Charlotte, NC is seeking a Sales and Service Representative to handle transactions and deliver outstanding customer service in the branch. You will educate customers on bank capabilities and refer sales opportunities to the appropriate partner.

Ideal candidates have a High School Diploma or GED and at least 6 months of customer service experience, a valid driver's license, and a willingness to travel to other offices as needed.

Qualifications

• Knowledge of basic banking products and services.
• Ability to process transactions accurately and efficiently.
• Strong communication with customers and team members.

Responsibilities

• Deliver excellent customer service and process branch transactions in accordance with standards.
• Identify and refer sales opportunities to bank partners while educating customers on capabilities.

Skills

Financial literacy

Retail banking products

Branch operations

Transaction processing

Written and verbal communication

Education

High School Diploma or GED

Job description

First Citizens Bank in Charlotte, NC is seeking a Sales and Service Representative to handle transactions and deliver outstanding customer service in the branch. You will educate customers on bank capabilities and refer sales opportunities to the appropriate partner.

Ideal candidates have a High School Diploma or GED and at least 6 months of customer service experience, a valid driver's license, and a willingness to travel to other offices as needed.