Banking Sales & Service Associate - Customer-First

First Citizens; Boone (NC); On-site; USD 28,000 - 36,000; Full time

Job summary

First Citizens Bank is seeking a Sales and Service Representative in Boone, NC to handle customer transactions, educate customers on banking tools, and refer sales opportunities to partners. The role emphasizes strong communication, adaptability, and teamwork to support branch goals.

The successful candidate will have at least a high school diploma or GED and some customer service experience, with a preference for experience in sales and cash handling within a retail banking environment.

Qualifications

• High School Diploma or GED required.
• 6 months customer service experience required.
• Preferred: sales, cash handling and in-person customer service.

Responsibilities

• Deliver customer service and identify referral opportunities to sales partners.
• Process transactions accurately and follow bank policies and procedures.
• Support branch operations while maintaining regulatory and risk controls.

Skills

Financial literacy

Retail banking products

Branch banking operations

Communication

Transaction processing

Relationship building

Detail oriented

Education

High School Diploma or GED

Job description

First Citizens Bank is seeking a Sales and Service Representative in Boone, NC to handle customer transactions, educate customers on banking tools, and refer sales opportunities to partners. The role emphasizes strong communication, adaptability, and teamwork to support branch goals.

The successful candidate will have at least a high school diploma or GED and some customer service experience, with a preference for experience in sales and cash handling within a retail banking environment.