Branch Sales & Service Pro

First Citizens; Dickinson (ND); On-site; USD 32,000 - 42,000; Full time

Job summary

First Citizens Bank in Dickinson, ND is seeking a Sales and Service Representative to handle customer transactions and service requests in the branch. You will help customers understand bank capabilities and refer sales opportunities to the right partners.

The role emphasizes communication, empathy, adaptability, and teamwork as you support branch goals and ensure compliance with policies. Previous teller experience is valued, with opportunities to grow within a customer‑centric, community

Qualifications

• High School Diploma or GED and 6 months of customer service experience.
• Previous bank teller experience is preferred.
• Knowledge of retail banking products and services.
• Strong communication and interpersonal skills.

Responsibilities

• Process transactions and other customer service requests in the branch.
• Identify and refer sales opportunities to the appropriate bank partner.
• Foster collaborative partnerships to deliver value for customers and colleagues.
• Ensure compliance with bank policies and procedures.

Skills

Customer service

Sales

Communication

Teamwork

Financial literacy

Education

High School Diploma or GED

Job description

First Citizens Bank in Dickinson, ND is seeking a Sales and Service Representative to handle customer transactions and service requests in the branch. You will help customers understand bank capabilities and refer sales opportunities to the right partners.

The role emphasizes communication, empathy, adaptability, and teamwork as you support branch goals and ensure compliance with policies. Previous teller experience is valued, with opportunities to grow within a customer‑centric, community