Branch Sales & Service Specialist

First Citizens Bank; Dickinson (ND); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Benefits package

Job summary

First Citizens Bank in Dickinson, ND is hiring a Sales and Service Representative to handle transactions, assist customers, and identify sales opportunities for bank partners. You will participate in community banking, reinforce Trust and accuracy, and help customers navigate accounts and services.

The role requires strong communication, reliability, and a customer‑first mindset, with ability to learn banking tools and policies quickly while collaborating with branch colleagues to meet sales

Qualifications

• High School Diploma or GED with customer service experience.
• Previous bank teller experience.
• Knowledge of retail banking products and services.
• Financial literacy.
• Sales experience is a plus.

Responsibilities

• Foster collaborative partnerships that deliver value for customers, prospects and colleagues.
• Initiate conversation to uncover sales or referral opportunities.
• Listen attentively and address customer needs with appropriate solutions.
• Complete required training by established deadlines and ensure accuracy.
• Support branch operations and maintain transaction integrity.

Skills

Communication

Customer Service

Adaptability

Teamwork

Flexibility

Agility

Education

High School Diploma or GED

Job description

First Citizens Bank in Dickinson, ND is hiring a Sales and Service Representative to handle transactions, assist customers, and identify sales opportunities for bank partners. You will participate in community banking, reinforce Trust and accuracy, and help customers navigate accounts and services.

The role requires strong communication, reliability, and a customer‑first mindset, with ability to learn banking tools and policies quickly while collaborating with branch colleagues to meet sales