Branch Sales & Service Pro — Customer-Centric Banker

First Citizens; Fayetteville (NC); On-site; USD 35,000 - 47,000; Full time

Benefits offered by this job

Benefits package

Career development

Job summary

First Citizens Bank in Fayetteville, NC is seeking a Sales and Service Representative to handle transactions and customer requests in the branch. You will engage customers, educate them on bank capabilities, and refer sales opportunities to the appropriate partner.

The role emphasizes communication, customer service, adaptability, teamwork, and flexibility as you support branch operations and financial inquiries.

Qualifications

• High School Diploma or GED required.
• Experience in customer service preferred.
• Valid driver's license required to travel to other offices.

Responsibilities

• Process transactions and assist customers in the branch.
• Identify and refer sales opportunities to bank partners.
• Ensure compliance and accurate handling of customer interactions and transactions.

Skills

Financial literacy

Retail banking knowledge

Customer service

Written and verbal communication

Education

High School Diploma or GED

Job description

First Citizens Bank in Fayetteville, NC is seeking a Sales and Service Representative to handle transactions and customer requests in the branch. You will engage customers, educate them on bank capabilities, and refer sales opportunities to the appropriate partner.

The role emphasizes communication, customer service, adaptability, teamwork, and flexibility as you support branch operations and financial inquiries.