Branch Sales & Service Specialist

First Citizens; North Platte (NE); On-site; USD 32,000 - 42,000; Full time

Job summary

First Citizens Bank in North Platte, NE is seeking a Sales and Service Representative to process teller transactions and assist customers with banking needs, highlighting products and services and referring opportunities to partners.

The role emphasizes communication, adaptability, teamwork, and bilingual English/Spanish capability, with a focus on delivering excellent service while maintaining compliance and accuracy.

Qualifications

• Financial literacy is required.
• Knowledge of retail banking products and services.
• High School Diploma or GED with customer service experience.
• Sales experience is a plus.
• Bilingual English/Spanish encouraged to apply.

Responsibilities

• Serve customers, process transactions, and handle requests.
• Identify and refer sales opportunities to bank partners.
• Maintain compliant operations and accurate records.
• Provide excellent customer service and education on bank capabilities.

Skills

Financial literacy

Retail banking knowledge

Sales

Bilingual English/Spanish

Education

High School Diploma or GED

Job description

First Citizens Bank in North Platte, NE is seeking a Sales and Service Representative to process teller transactions and assist customers with banking needs, highlighting products and services and referring opportunities to partners.

The role emphasizes communication, adaptability, teamwork, and bilingual English/Spanish capability, with a focus on delivering excellent service while maintaining compliance and accuracy.