Customer-Centric Bank Teller & Sales Advocate

First Citizens; Dickinson (ND); On-site; USD 32,000 - 42,000; Full time

Job summary

First Citizens Bank in Dickinson, ND is seeking a Sales and Service Representative to join our branch team. You will process transactions, assist customers with questions, and educate them about bank capabilities and tools while identifying opportunities to refer sales to the appropriate bank partner.

The ideal candidate demonstrates strong communication, customer service, adaptability, and teamwork. Prior teller experience and a passion for delivering service excellence are valued as part of

Qualifications

• High School Diploma or GED required.
• 6 months customer service experience preferred.
• Knowledge of retail banking products helpful.
• Sales experience or ability to identify referrals is a plus.
• Bank teller experience is desirable.

Responsibilities

• Process transactions and customer service requests in the branch.
• Identify and refer sales opportunities to bank partners.
• Foster collaborative partnerships to deliver value for customers and colleagues.
• Ensure compliance with regulations and bank policies in daily operations.

Skills

Communication skills

Customer service

Adaptability

Teamwork

Flexibility

Agility

Education

High school diploma or GED

Job description

First Citizens Bank in Dickinson, ND is seeking a Sales and Service Representative to join our branch team. You will process transactions, assist customers with questions, and educate them about bank capabilities and tools while identifying opportunities to refer sales to the appropriate bank partner.

The ideal candidate demonstrates strong communication, customer service, adaptability, and teamwork. Prior teller experience and a passion for delivering service excellence are valued as part of