Branch Sales & Service Pro

First Citizens Bank; Larned (KS); On-site; USD 32,000 - 42,000; Full time

Job summary

First Citizens Bank in Kansas is seeking a Sales and Service Representative to handle branch transactions and customer service requests.

You will educate customers on bank capabilities, tools, and resources, while supporting branch sales by referring opportunities to bank partners. The role emphasizes communication, adaptability, and teamwork, with a focus on accuracy and compliance in daily operations.

Qualifications

• High School Diploma or GED and 6 months of customer service experience.
• Knowledge of retail banking products is a plus.
• Strong communication and customer service mindset.

Responsibilities

• Process transactions and customer service requests in the branch.
• Identify and refer sales opportunities to bank partners.
• Maintain compliance with regulations and operate with accuracy and efficiency.

Skills

Interpersonal skills

Customer service

Adaptability

Teamwork

Flexibility

Agility

Education

High School Diploma or GED

Job description

First Citizens Bank in Kansas is seeking a Sales and Service Representative to handle branch transactions and customer service requests.

You will educate customers on bank capabilities, tools, and resources, while supporting branch sales by referring opportunities to bank partners. The role emphasizes communication, adaptability, and teamwork, with a focus on accuracy and compliance in daily operations.