Branch Sales & Service Pro (Teller)

First Citizens Bank; Hartsville (SC); On-site; USD 32,000 - 46,000; Full time

Job summary

First Citizens Bank in Hartsville, SC is seeking a Sales and Service Representative to handle transactions and customer inquiries in-branch, while promoting bank products and services. You will engage customers, explain capabilities, and refer opportunities to the appropriate partners to help meet branch sales goals.

Strong communication and customer service skills are essential. You will work with a collaborative team, adapt to changing priorities, and ensure accurate processing of deposits and

Qualifications

• High School Diploma or GED and 6 months customer service experience.
• Preferred area of experience: Sales, Cash Management.
• Skill(s): Financial literacy, Knowledge of retail banking products and services.

Responsibilities

• Service Standards - Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs.
• Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Complete required training by established deadlines. Perform general office management duties as assigned to ensure operational efficiency.

Skills

Customer service

Sales

Financial literacy

Retail banking products

Education

High School Diploma or GED

Job description

First Citizens Bank in Hartsville, SC is seeking a Sales and Service Representative to handle transactions and customer inquiries in-branch, while promoting bank products and services. You will engage customers, explain capabilities, and refer opportunities to the appropriate partners to help meet branch sales goals.

Strong communication and customer service skills are essential. You will work with a collaborative team, adapt to changing priorities, and ensure accurate processing of deposits and