Branch Sales Pro: Customer Solutions & Walk-In Wins

Grainger; Peoria (IL); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Insurance starting day one

Paid time off and holidays

401(k) with company match

Employee discounts

Tuition reimbursement and financialy/​

Maternity/paternity leave

Job summary

Grainger is seeking a Branch Sales Associate to provide solutions for walk-in customers while performing warehouse tasks. You will report to the Branch Manager and help maximize sales, manage orders, and ensure accurate product selection and loading.

Responsibilities include inventory counts, merchandising, and using multiple computer systems for customer-facing and warehouse activities. A flexible schedule within branch hours is required.

Qualifications

• Experience in customer service and sales is preferred.
• Ability to manage inventory and staging for will-call orders.
• Comfort with using multiple computer systems for orders and warehouse tasks.

Responsibilities

• Manage the entire customer experience, from product selection to order entry and loading customer vehicles.
• Look for opportunities to maximize sales and encourage loyalty.
• Adapt communication style for email, phone, or in person.
• Pick, prepare, and stage will-call orders and shipped products.
• Help with merchandising and showroom replenishment.
• Perform inventory counts and housekeeping to Grainger standards.
• Learn and navigate different warehouse and customer-facing systems.

Skills

Customer service

Sales opportunity

Communication skills

Inventory management

Warehouse operations

Computer systems navigation

Tools

Powered equipment operation

Job description

Grainger is seeking a Branch Sales Associate to provide solutions for walk-in customers while performing warehouse tasks. You will report to the Branch Manager and help maximize sales, manage orders, and ensure accurate product selection and loading.

Responsibilities include inventory counts, merchandising, and using multiple computer systems for customer-facing and warehouse activities. A flexible schedule within branch hours is required.