Branch Sales Pro: Elevate Customer Experience & Growth

Grainger; Youngstown (OH); On-site; USD 27,000 - 34,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Life insurance

PTO 18 days

Company holidays

401(k) match

Tuition reimbursement

Employee discounts

Job summary

W. W. Grainger, Inc. invites applications for Branch Sales Specialist to connect with walk-in customers and support team goals. The role blends sales activities with warehouse tasks, reporting to the Branch Manager and emphasizing service, product knowledge, and customer loyalty.

You will engage customers, manage orders, and ensure accurate entry while navigating multiple systems and maintaining safety standards.

Qualifications

• High school diploma or equivalent required.
• 1+ year of related experience.
• Ability to lift up to 50 pounds and handle heavier loads with assistance.
• Adapt communication style to diverse audiences and channels.
• Operate powered industrial equipment.

Responsibilities

• Serve walk-in customers and maximize sales opportunities.
• Lead by example with showroom promotions and product specials.
• Ensure accurate product selection, ordering, and loading for customers.
• Navigate multiple computer applications for customer-facing and warehouse tasks.
• Support branch operations and customer loyalty initiatives.

Skills

Customer service

Sales skills

Communication

Team adaptability

Education

High School Diploma or equivalent

Tools

Powered equipment

Job description

W. W. Grainger, Inc. invites applications for Branch Sales Specialist to connect with walk-in customers and support team goals. The role blends sales activities with warehouse tasks, reporting to the Branch Manager and emphasizing service, product knowledge, and customer loyalty.

You will engage customers, manage orders, and ensure accurate entry while navigating multiple systems and maintaining safety standards.