Branch Sales Associate: Customer Solutions & Merchandising

Grainger; Virginia; On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life insurance

PTO 18 days + 6 holidays

401(k) with employer match 6%

Employee discounts & tuition support

Parental leave programs

Job summary

Grainger is seeking a Branch Sales Associate to connect with walk-in customers, drive sales, and support warehouse duties. You will guide product selection, process orders, and safely load customers' vehicles, while maintaining Grainger standards and a strong safety culture.

This role offers growth opportunities within Grainger's branch network, requires flexibility across branch hours, and emphasizes teamwork and customer-first service. Apply within Grainger's store environment.

Qualifications

• Flexibility to work any time within branch hours of operation.
• Will safely lift up to 50 pounds unassisted and heavier loads with assistance.
• Learn and operate powered industrial equipment.

Responsibilities

• Manage the entire customer experience. This includes appropriate product selection, accurate order entry, safely picking product, and safely loading customer vehicle.
• Look for ways to maximize sales opportunities and encourage customer loyalty
• Adapt communication style to differing audiences in email, over phone, or in person
• Pick, prepare, and stage will call orders/shipping product
• Prepare customer backorders and put away other stock received
• Help with merchandising and perform showroom replenishment
• Perform inventory counts
• Learn and easily navigate through different computer systems for customer-facing and warehouse activities
• Perform housekeeping tasks to ensure branch appearance meets Grainger standards.
• Agree to safety guidelines and comply with all process standards including wearing personal protective equipment

Skills

Flexibility

Lifting 50 lbs

Powered equipment

Job description

Grainger is seeking a Branch Sales Associate to connect with walk-in customers, drive sales, and support warehouse duties. You will guide product selection, process orders, and safely load customers' vehicles, while maintaining Grainger standards and a strong safety culture.

This role offers growth opportunities within Grainger's branch network, requires flexibility across branch hours, and emphasizes teamwork and customer-first service. Apply within Grainger's store environment.