Branch Sales & Operations Leader

Adecco Group; West Deer Township (PA); On-site; USD 85,000 - 115,000; Full time

Job summary

Adecco Group is seeking a Branch Manager to drive growth by expanding the client base, strengthening existing relationships, and delivering exceptional service to clients and candidates. You will recruit, train, and lead a branch team while managing P&L, budgets, and cost controls to achieve revenue targets.

You will oversee client engagements, conduct regular business reviews, and ensure service levels meet KPIs and SLAs.

Qualifications

• Requires communication skills in writing and verbally across levels.

Responsibilities

• Grow and retain accounts by developing plans with clients and internal teams.
• Lead recruitment strategies, branch P&L, budgets, and cost control.
• Coach recruiters and monitor KPIs, SLAs, and performance.
• Manage client relationships, conduct business reviews, and ensure high NPS scores.
• On-board new customers including terms, credit, and rate negotiations.
• Ensure compliance with employment laws and credit references.

Skills

Communication

People management

Planning & organizing

Sales experience

Cold calling

Team leadership

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Adecco Group is seeking a Branch Manager to drive growth by expanding the client base, strengthening existing relationships, and delivering exceptional service to clients and candidates. You will recruit, train, and lead a branch team while managing P&L, budgets, and cost controls to achieve revenue targets.

You will oversee client engagements, conduct regular business reviews, and ensure service levels meet KPIs and SLAs.