Branch Relationship Banker – Elevate Client Experiences

JPMorganChase; Eureka (CA); On-site; USD 42,000 - 68,000; Full time

Job summary

JPMorganChase is seeking an Associate Relationship Banker in a Chase Branch to deliver hospitable, knowledgeable service and leverage banking solutions to meet clients’ financial needs. You will welcome walk-ins and schedule appointments, explain digital tools, and collaborate with a team of specialists to address complex banking requirements.

Responsibilities include building lasting client relationships, maintaining accurate records, and adhering to branch policies and regulatory standards.

Qualifications

• Create memorable experiences for clients while delivering attentive service.
• Excellent communication skills in person and over the phone to tailor product benefits.
• Resolve client issues promptly with attention to detail and consistency.
• Operate within risk parameters and complete required training and compliance.
• High school diploma or equivalent required; college degree not specified.
• Ability to work branch hours including weekends and some evenings.

Responsibilities

• Put clients first and exceed expectations with a welcoming environment.
• Communicate clearly to help clients understand products and services.
• Assist walk-in and scheduled clients in person and by phone to build relationships.
• Educate clients on technology solutions like Chase Mobile App and Chase.com.
• Learn products and procedures to consult clients on banking solutions and connect them with specialists.
• Adhere to policies, procedures, and regulatory requirements.

Skills

Client experience

Communication

Issue resolution

Risk awareness

Time management

Weekend hours

Education

High school diploma or GED

Job description

JPMorganChase is seeking an Associate Relationship Banker in a Chase Branch to deliver hospitable, knowledgeable service and leverage banking solutions to meet clients’ financial needs. You will welcome walk-ins and schedule appointments, explain digital tools, and collaborate with a team of specialists to address complex banking requirements.

Responsibilities include building lasting client relationships, maintaining accurate records, and adhering to branch policies and regulatory standards.