Relationship Banker Associate – Elevate Client Experiences

Fairygodboss; Aurora (CO); On-site; USD 42,000 - 66,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Relationship Banker in a Chase branch to deliver welcoming, knowledgeable service. You will greet clients, understand their financial needs, and guide them to appropriate banking solutions using Chase Mobile, Chase.com, and ATMs.

You’ll learn products quickly and work with a team of experts to meet regulatory requirements. The role emphasizes building lasting relationships, exceptional communication, and responsive service across in-branch and phone

Qualifications

• Ability to create memorable experiences for clients.
• Excellent communication skills, both in person and over the phone.
• Ability to resolve client issues with attention to detail.
• Operate within risk parameters and complete required training.
• High school degree, GED, or foreign equivalent.
• Ability to work branch hours including weekends and some evenings.

Responsibilities

• Put clients first and deliver attentive, friendly service.
• Communicate clearly and consultatively to build trust.
• Assist walk-in and scheduled clients in person and by phone.
• Educate clients on Chase mobile app, Chase.com, and ATMs.
• Learn products and procedures to consult on banking solutions.
• Adhere to policies, procedures, and regulatory requirements.

Skills

Customer service

Communication skills

Sales experience

Regulatory compliance

Banking knowledge

Technology proficiency

Education

High school diploma or GED

College degree

Job description

JPMorgan Chase is seeking an Associate Relationship Banker in a Chase branch to deliver welcoming, knowledgeable service. You will greet clients, understand their financial needs, and guide them to appropriate banking solutions using Chase Mobile, Chase.com, and ATMs.

You’ll learn products quickly and work with a team of experts to meet regulatory requirements. The role emphasizes building lasting relationships, exceptional communication, and responsive service across in-branch and phone