Branch Relationship Banker — Elevate Client Experience

Aumni; Northfield Center Township (OH); On-site; USD 45,000 - 65,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Associate Relationship Banker to welcome clients in the branch and use financial knowledge to offer thoughtful solutions, contributing to the success of the branch.

You will learn products, services, and procedures quickly to consult with clients about banking solutions and connect them to experts while adhering to regulatory requirements and internal policies.

Qualifications

• Ability to create memorable experiences for our clients.
• Excellent communication skills, both in person and over the phone.
• Ability to quickly and effectively resolve client issues with attention to detail.
• Operate within established risk parameters and comply with training requirements.

Responsibilities

• Put clients first and exceed expectations with attentive service in a welcoming environment.
• Engage in clear, consultative communication to help clients and build trust.
• Assist walk-in and scheduled clients, in person and over the phone, to tailor product and service recommendations.
• Educate and connect clients to technology solutions such as the Chase Mobile App, Chase.com, and ATMs.
• Learn products, services, and procedures quickly to consult clients about banking solutions and connect them to experts.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Customer service

Communication

Problem solving

Risk & compliance

Education

High school degree

College degree or military equivalent

Job description

JPMorgan Chase & Co. is seeking an Associate Relationship Banker to welcome clients in the branch and use financial knowledge to offer thoughtful solutions, contributing to the success of the branch.

You will learn products, services, and procedures quickly to consult with clients about banking solutions and connect them to experts while adhering to regulatory requirements and internal policies.