Branch Relationship Banking Specialist

JPMorgan Chase & Co.; New York (NY); On-site; USD 42,000 - 66,000; Full time

Job summary

JPMorgan Chase & Co. in New York City is seeking an Associate Relationship Banker to welcome clients, understand their financial needs, and connect them with the right banking solutions.

In this branch role, you will engage with walk‑in and scheduled clients, promote digital tools, and uphold regulatory standards while delivering memorable customer experiences in a fast-paced environment.

Qualifications

• High school diploma, GED, or foreign equivalent.
• Strong communication and client-service skills.
• Ability to work branch hours including weekends and some evenings.
• Ability to operate within risk parameters and complete required training.

Responsibilities

• Put clients first and deliver attentive, friendly service, creating a welcoming environment.
• Engage in clear, consultative communication to understand client needs.
• Assist walk-in and scheduled clients in person and by phone, building lasting relationships.
• Educate clients on technology solutions like the Chase Mobile App, Chase.com, and ATMs.
• Learn products, services, and procedures to advise on banking solutions.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Customer service

Communication

Financial knowledge

Relationship building

Sales ability

Education

High school diploma / GED

College degree preferred

Job description

JPMorgan Chase & Co. in New York City is seeking an Associate Relationship Banker to welcome clients, understand their financial needs, and connect them with the right banking solutions.

In this branch role, you will engage with walk‑in and scheduled clients, promote digital tools, and uphold regulatory standards while delivering memorable customer experiences in a fast-paced environment.