Relationship Banker: Elevate Client Experiences

JPMorgan Chase & Co.; Boston (MA); On-site; USD 55,000 - 75,000; Full time

Job summary

JPMorgan Chase & Co. in Boston is seeking an Associate Relationship Banker to welcome clients, assess financial needs, and offer thoughtful solutions using the latest banking technology and in-branch experience.

You will build lasting relationships, engage in consultative conversations, help clients with Chase Mobile App, Chase.com, and ATMs, and connect them to specialists to address routine and complex financial needs while adhering to banking policies and regulatory requirements.

Qualifications

• Ability to create memorable experiences for clients.
• Excellent communication skills, in person and over the phone.
• Ability to work branch hours including weekends and some evenings.

Responsibilities

• Put clients first and deliver attentive, friendly service in a welcoming environment.
• Engage in clear, consultative communication to understand needs and build trust.
• Assist walk-in and scheduled clients in person and by phone to build lasting relationships.
• Educate clients on technology solutions such as Chase Mobile App, Chase.com, and ATMs.
• Learn products and procedures to consult on banking solutions and connect to experts.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Customer service excellence

Communication skills

Problem-solving

Regulatory/compliance awareness

Flexibility scheduling

Education

High school diploma or GED

College degree or military equivalent

Job description

JPMorgan Chase & Co. in Boston is seeking an Associate Relationship Banker to welcome clients, assess financial needs, and offer thoughtful solutions using the latest banking technology and in-branch experience.

You will build lasting relationships, engage in consultative conversations, help clients with Chase Mobile App, Chase.com, and ATMs, and connect them to specialists to address routine and complex financial needs while adhering to banking policies and regulatory requirements.