Branch Relationship Banker - Client Care & Solutions

JP Morgan Chase; Franklin (IN); Sur place; USD 42 000 - 60 000; Plein temps

Résumé du poste

JPMorgan Chase seeks an Associate Relationship Banker in a Chase branch to provide welcoming, knowledgeable service to clients and introduce them to banking products and digital tools. You will help customers with day-to-day needs, build lasting relationships, and collaborate with specialists for complex financial solutions.

The role emphasizes hospitality, clear communication, and adherence to regulatory requirements while leveraging Chase Mobile App and other digital channels to improve the

Qualifications

• Ability to create memorable experiences for our clients and elevate the client experience.
• Excellent communication skills, in person and over the phone, to tailor features and benefits of products and services.
• Ability to resolve client issues promptly with attention to detail while maintaining consistency in service.
• Operate within risk parameters and complete required training for compliance.
• High school diploma or equivalent required.
• Ability to work branch hours including weekends and some evenings.

Responsabilités

• Put clients first and exceed their expectations with attentive, friendly service in a welcoming environment.
• Engage in clear, polite consultative communication to understand client needs and build trust.
• Assist walk-in and scheduled clients in person and over the phone to develop lasting relationships and tailor recommendations.
• Educate clients on technology solutions such as the Chase Mobile App, Chase.com, and ATMs.
• Learn products, services, and procedures to consult with clients on banking solutions and connect them to specialists.
• Adhere to policies, procedures, and regulatory banking requirements.

Connaissances

Client service excellence

Communication skills

Issue resolution

Regulatory compliance

High school diploma

Flexible hours

Formation

High school diploma or equivalent

Outils

Chase Mobile App

Banking software

Description du poste

JPMorgan Chase seeks an Associate Relationship Banker in a Chase branch to provide welcoming, knowledgeable service to clients and introduce them to banking products and digital tools. You will help customers with day-to-day needs, build lasting relationships, and collaborate with specialists for complex financial solutions.

The role emphasizes hospitality, clear communication, and adherence to regulatory requirements while leveraging Chase Mobile App and other digital channels to improve the