In-Branch Relationship Banker & Client Solutions Expert

JP Morgan Chase; Saginaw (MI); Sur place; USD 40 000 - 60 000; Plein temps

Résumé du poste

JPMorgan Chase in the United States is seeking an Associate Relationship Banker to welcome clients, apply banking solutions, and provide friendly service that strengthens relationships.

In this branch role you will help clients with everyday financial needs, use Chase Mobile App and Chase.com, and collaborate with specialists to address complex requests while complying with banking regulations.

Qualifications

• Ability to create memorable experiences for clients.
• Excellent communication skills in person and over the phone.
• Ability to resolve client issues with attention to detail.
• Work hours including weekends and some evenings.

Responsabilités

• Put clients first and exceed expectations with attentive service.
• Engage in proactive consultative communication to understand needs.
• Assist walk-in and scheduled clients in person and over the phone; build lasting relationships.
• Educate clients on technology solutions like Chase Mobile App and Chase.com.
• Learn products and procedures to consult on banking solutions and refer to specialists.
• Adhere to banking policies, procedures, and regulatory requirements.

Connaissances

Client service

Communication

Problem solving

Regulatory compliance

Formation

High school diploma or GED

College degree (preferred)

Outils

Chase Mobile App

Chase.com

Description du poste

JPMorgan Chase in the United States is seeking an Associate Relationship Banker to welcome clients, apply banking solutions, and provide friendly service that strengthens relationships.

In this branch role you will help clients with everyday financial needs, use Chase Mobile App and Chase.com, and collaborate with specialists to address complex requests while complying with banking regulations.