Branch Relationship Banker

JP Morgan Chase; Streamwood (IL); On-site; USD 40,000 - 60,000; Full time

Job summary

JP Morgan Chase is seeking an Associate Relationship Banker to represent the branch with hospitality and expertise in financial products. You will welcome clients, understand their needs, and offer thoughtful banking solutions to simplify their lives.

You will help clients use digital tools and coordinate with specialists to address complex financial needs while adhering to all banking regulations.

Qualifications

• High school diploma or GED required; college degree preferred or military equivalent.
• Ability to learn banking products, policies, and procedures quickly.
• Comfort with using digital banking tools to assist clients.

Responsibilities

• Put clients first and deliver attentive, friendly service in a welcoming environment.
• Engage in clear, consultative communication to understand client needs and build trust.
• Assist walk-in and scheduled clients in person and by phone, tailoring recommendations.
• Educate clients on technology solutions like the Chase Mobile App and Chase.com.
• Learn banking products and collaborate with specialists for complex needs.
• Adhere to banking policies, procedures, and regulatory requirements.

Skills

Customer service

Communication

Problem solving

Regulatory awareness

Availability to work weekends/evenings

Education

High school diploma or GED

College degree or military equivalent

Tools

Chase Mobile App

Chase.com

ATMs

Job description

JP Morgan Chase is seeking an Associate Relationship Banker to represent the branch with hospitality and expertise in financial products. You will welcome clients, understand their needs, and offer thoughtful banking solutions to simplify their lives.

You will help clients use digital tools and coordinate with specialists to address complex financial needs while adhering to all banking regulations.