Branch Performance Leader: Grow Sales, Elevate Service

vnbcareers; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

vnbcareers in New York seeks an experienced Branch Manager to lead daily operations, drive sales growth, and ensure exceptional customer service across our consumer-focused branch.

You will coach and develop staff, manage recruiting and evaluations, oversee risk controls, and optimize performance using Salesforce for lead management and reporting.

Join a high-energy team that values culture, engagement, and long-term relationships with clients while upholding the highest standards of integrity.

Qualifications

• Minimum 3 years of related managerial experience.
• Knowledge of branch operations and demonstrated sales - customer service skills.

Responsibilities

• Lead and manage all aspects of branch performance, including sales growth, profitability, and customer experience.
• Coach and develop branch team to achieve sales targets and service goals.
• Observe sales engagements to ensure high-quality consultations and lead management in Salesforce.
• Oversee staffing functions: recruiting, onboarding, evaluations, coaching, and policy compliance.
• Identify risks, escalate, and resolve issues; foster a positive, high-performing branch culture.
• Develop market intelligence and strategic direction to grow market share and deepen relationships with customers.

Skills

Prioritization

Communication skills

Professional demeanor

Customer problem solving

Computer literacy

Self-motivated

Diplomacy

Education

High School diploma or GED

Tools

Salesforce

Job description

vnbcareers in New York seeks an experienced Branch Manager to lead daily operations, drive sales growth, and ensure exceptional customer service across our consumer-focused branch.

You will coach and develop staff, manage recruiting and evaluations, oversee risk controls, and optimize performance using Salesforce for lead management and reporting.

Join a high-energy team that values culture, engagement, and long-term relationships with clients while upholding the highest standards of integrity.