Branch Leader: Drive Growth & Exceptional Service

NBT Bancorp Inc.; Village of Millerton (NY); On-site; USD 62,000 - 77,000; Full time

Benefits offered by this job

Generous Paid Time Off

Parental Leave

Comprehensive Medical Coverage

Dental and Vision Coverage

401(k) with employer match

Job summary

NBT Bank in New York seeks a Branch Manager to lead and coach a branch team, drive sales objectives, and deliver exceptional customer service. You will open accounts, process loan applications, and cultivate new business through outside calls and partnerships.

The role requires a 4-year degree or equivalent experience, with strong leadership and communication abilities, and involves travel up to 50% with a valid driver’s license and NMLS certification or the ability to obtain it.

Qualifications

• 4 year college degree or equivalent retail, retail banking, or financial services experience
• Business development & outside business sales experience preferred
• Excellent listening & communication skills are necessary
• Organizational, interpersonal and customer relation skills are necessary
• Leadership management and decision making skills are required

Responsibilities

• Builds a motivated and high performing branch team through recruitment, training and development of staff and conducts annual reviews.
• Provides services to customers including opening accounts, taking loan applications, and referring inquiries to partners.
• Maintains integrity and compliance within the branch as per policies and procedures.
• Represents the bank within the local community and participates in civic and community organizations.
• Makes loan decisions and resolves customer complaints within guidelines.
• Other duties as assigned.

Skills

Listening skills

Communication skills

Leadership

Problem solving

PC skills (Windows)

Education

Bachelor’s degree or equivalent experience

Tools

Windows OS

Job description

NBT Bank in New York seeks a Branch Manager to lead and coach a branch team, drive sales objectives, and deliver exceptional customer service. You will open accounts, process loan applications, and cultivate new business through outside calls and partnerships.

The role requires a 4-year degree or equivalent experience, with strong leadership and communication abilities, and involves travel up to 50% with a valid driver’s license and NMLS certification or the ability to obtain it.