Branch Operations Specialist

Territorial Savings, a division of Bank of Hope; Kaneohe (HI); On-site; USD 28,929 - 35,817; Full time

Benefits offered by this job

Bonus

Benefits

Job summary

Territorial Savings, a division of Bank of Hope, is looking for a Branch Operations Support in Kaneohe, Hawaii. This role involves handling daily operational functions, ensuring compliance with policies, and delivering exceptional customer service. Candidates must have at least 3 years of branch operations experience and a high school diploma. The position offers a salary range of $21.00 to $26.00 hourly, plus bonus and benefits in a fast-paced environment.

Qualifications

• At least 3 years of experience working in branch operations.
• Ability to manage multiple tasks, projects, and deadlines simultaneously.
• Excellent verbal and written communication skills.
• Strong organizational skills with a willingness to adapt to change.

Responsibilities

• Handle daily operational functions accurately and efficiently.
• Ensure branch compliance with all policies and security protocols.
• Assist with teller duties 25% of the time during peak hours.
• Deliver exceptional customer service and resolve issues.
• Mentor tellers and train front-line staff on procedures.

Skills

English: Written: Advanced

English: Verbal: Fluent

Ability to manage multiple tasks

Excellent verbal and written communication skills

Strong organizational skills

Education

High School Diploma

Job description

Territorial Savings, a division of Bank of Hope, is looking for a Branch Operations Support in Kaneohe, Hawaii. This role involves handling daily operational functions, ensuring compliance with policies, and delivering exceptional customer service. Candidates must have at least 3 years of branch operations experience and a high school diploma. The position offers a salary range of $21.00 to $26.00 hourly, plus bonus and benefits in a fast-paced environment.