Branch Operations & Sales Leader

Bluestone-Bank; East Bridgewater (MA); On-site; USD 41,000 - 47,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, and vision coverage

Employer matching 401k

Tuition reimbursement

Paid time off

11 paid holidays

Job summary

Bluestone Bank is seeking an Assistant Branch Manager in Massachusetts to oversee branch operations, train Universal Bankers, and ensure customer needs and sales goals are met in accordance with bank policies.

You will open/close the branch, manage daily transactions, conduct security checks, and support cross-selling of bank products while delivering exceptional service. A supervisory background and strong communication skills are essential.

Qualifications

• Two to three years of retail banking experience.
• Supervisory experience strongly preferred.
• Possesses strong customer service and excellent written and verbal communications skills.
• Ability to quickly learn and properly use various software programs.
• Ability to multi-task and balance multiple priorities.

Responsibilities

• Manages the Universal Banker training program, coaching and encouraging staff participation in the sales program.
• Opens and closes branch; assumes responsibility of branch in absence of Branch Manager.
• Processes and reviews transactions including new accounts, stop payments, wire transfers, and updating customer records.
• Conducts monthly cash drawer/audit, tests alarms, and maintains branch security.
• Cross-sells Bank products and services and refers customers to appropriate departments.
• Leads in delivering prompt and courteous customer service and schedules branch staff.

Skills

Retail banking experience

Supervisory experience

Customer service

Written and verbal communication

Education

High school diploma or equivalent

Job description

Bluestone Bank is seeking an Assistant Branch Manager in Massachusetts to oversee branch operations, train Universal Bankers, and ensure customer needs and sales goals are met in accordance with bank policies.

You will open/close the branch, manage daily transactions, conduct security checks, and support cross-selling of bank products while delivering exceptional service. A supervisory background and strong communication skills are essential.