Branch Operations & Member Services Coordinator

Police Federation of England and Wales; New Jersey; On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

Private healthcare

Enhanced pension contribution

Enhanced leave

Employee assistance program

Free onsite parking

26 days holiday

Mental health clinics

CPD support

Employee discounts

Job summary

Police Federation of England and Wales is seeking a Branch Operations Assistant for the Sussex Branch. You will provide effective operational, administrative and front of house support, acting as the first point of contact for members, visitors and partners while ensuring smooth day-to-day branch operations.

The role includes vending and facilities management, reception duties, and administrative support to the Branch Secretary and Officers, with duties to carry out other reasonable tasks as

Qualifications

• Hands-on role with regular manual handling
• Comfortable handling stock, equipment and supplies
• Experience in front-of-house or reception is desirable
• Ability to manage multiple tasks with accuracy and attention to detail
• Proficient in Microsoft Office suite and data entry

Responsibilities

• Manage vending machines, stock and supplier orders.
• Provide a welcoming reception and assist members and visitors.
• Process invoices and run routine administrative tasks.
• Maintain records, filing systems and member information.
• Support branch events, meetings and training sessions.

Skills

Manual handling

Microsoft Office

Customer service

Telephone etiquette

Data entry

Organisation

Team player

Interpersonal skills

Tools

Outlook

Excel

Job description

Police Federation of England and Wales is seeking a Branch Operations Assistant for the Sussex Branch. You will provide effective operational, administrative and front of house support, acting as the first point of contact for members, visitors and partners while ensuring smooth day-to-day branch operations.

The role includes vending and facilities management, reception duties, and administrative support to the Branch Secretary and Officers, with duties to carry out other reasonable tasks as